Introduction To Housekeeping Department

"Housekeeping is known as the Backbone of the Industry also Housekeeping can be consider as Heart of the Industry as industry cannot exist without Housekeeping. Efficiency of housekeeping can define the hotel standard, level of guest satisfaction." Housekeeping is the only department who makes Guest feels Home Away From Home.

 

Mission Of Housekeeping:- 

 To Protect the Property with all aspects i.e. Cleaning, Up keeping, Hygiene, Maintenance with 100% guest satisfaction.

Housekeeping MOTTO:-

1) Maintain the Self life of all interior design of the premises.

2) To develop effective cleaning practices.

3) Hotel Revenue can be only increased of hotels if hotels is well maintained by Housekeeping team.

C-C-C Concept in Housekeeping:-

C-C-C Plays an important role in increasing housekeeping efficiency as it stands for-

C- Clean with Hygiene,

C- Clear from any obstacles & debris,

C- comfort for Guest Satisfaction.

Question- What Does Housekeeping Sell in a hotel?

Answer:- As a housekeeper we sell Relaxed sleep to the guest by following   C-C-C Concept and by maintain noise level of 22dB(decibel) in a guest room.

R-R-R Concept in Housekeeping:-

As we all aware that Housekeeping is a head where major expenses are depend upon housekeeping department. so we need to keep control to increase the profitability of the hotel by following R-R-R Concept. R-R-R Stands for,

R- Reduce,

R- Reuse,

R- Recycling.

Other Heads also can be Consider as a cost saving initiative:

T:- Transportation,

M:- Motion,

O:- Over Stacking,

O:- Over Inventory,

M:- Manpower,

Good Housekeeping always Promotes the following Aspects:-

• Quality,
• Safety,
• Productivity,
• clean & friendly Environment,

ABCD OF Housekeeping Department:-

A: - Away with the soiled( i.e. Soiled Linen, Garbage,IRD tray Clearance.)

B: - Bed making

C: - Chemical spray in the bathroom.

D: - Dusting

E: - Everything in the bathroom.

F: - Finish the room.

G: - Go for a final look.

H: - High level dusting (once in a week).