Saturday, July 25, 2020

Job Responsibilities Of Housekeeping Desk Coordinator.


INTRODUCTION:-


As you all aware that Desk is the nerve center of the Department. It is the Only point of contact or source of Information for all housekeeping activities. Being a Desk Coordinator we have certain Job Responsibility at our work which are mentioned below.


  • Collecting All Request made by Guest or Other departments and make a note them in Guest Request forum. Circulating the request to the concerned person and follow up till the work not completed.
  • Prepare the Pre- Briefing sheet before starting of Shift.
  • Assign duties to the Housekeeping Staff in Absence of housekeeping supervisor.
  • Handling department various keys such as floor keys, supervisor keys, Master Keys and ensuring proper record been maintaining at department of the same.
  • Sharing Morning report to the departmental Head.
  • Collect occupancy details from floors and sharing occupancy information to the front office department.
  • Procuring Indent and maintain Consumption reports for the same.
  • Maintaining Various records of forms and register such as key register, staff attendance register, mobile register,Lost & Found Register,Asset movement register,occupancy report,consumption report, Guest request register, PPM record etc.
  • Collecting checkout room status and informing the same to the Floor supervisor.
  • Collecting Work Reports from Staff and maintain records for the same for future reference.
  • Collecting Special attention requirements like V.I.P Guest arrival, Special decoration request,Large family group, etc.
  • Issued fresh uniforms and collection of soiled uniforms.
  • Keeping records for Pest control activities in other outlet i.e. Banquets, Kitchen etc.

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